Returns & Exchanges
At The Dirt Company, we want you to be completely satisfied with your purchase for a cleaner, greener home. If a product doesn't meet your expectations, we offer 30-day hassle-free returns on all unused items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the unused products in their original packaging to ensure they arrive back at our warehouse in resaleable condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing